Viasat’s Dublin office sets a high bar for team spirit

Team dedicated to customer experience products bonded by passion for work and fun

Dublin interior

Inside the Viasat-Dublin office

Viasat’s Dublin office has the best of both worlds — a work goal to which its employees are passionately devoted, and a relaxed but active social environment that binds the crew tightly together in that mission. And it’s all set in a city steeped in history yet brimming with sophisticated, modern cultural amenities.

The Dublin team specializes in developing customer experience software for airline and other mobility applications across the company.

“Our DNA is bringing together customer-focused product development, product management and design to create compelling customer experiences” said Dave Elliott, Managing Director of Viasat Ireland. “Currently, a key area of focus for us is the passenger experience, where we are developing new products and innovative business models. When we couple these products with the best satellite connectivity, and the right online partners, we have an offering that our competitors can’t match.”

In addition to passenger entertainment, the Dublin team also builds and refines Viasat’s flight operations software — AeroDocs and CrewApp. These products work together to help create a seamless flight experience for crew and passengers, improve safety, and reduce costs for our airline customers.

The team also does customer experience product development for other divisions within Viasat.

“Our success is built around the products we develop as well as the way we develop those products — all in this innovation hub environment,” Elliott said.

Campus Snapshot: Viasat Dublin

  • Specialties: Commercial aviation product development, including flight operations and in-flight passenger experience software; residential product development
  • The team: About 100 employees, with plans to continue growing
  • The campus: Four floors of a six-story office building in the Charlemont Place area of Dublin
  • Campus amenities: Roof terrace garden, quick access to the light rail station, bicycle sharing, cafes, bars and a farmers’ market, located on the Grand Canal
Jane Reuter was a Colorado journalist for 20 years before transitioning to Viasat as a corporate communications writer. A mother of one, she lives in Golden, CO and is an outdoor enthusiast.